Effective Date: 6-June-2025 | Version: 1.0.3
This Privacy Policy describes how SkyGlow Technologies (“provider”, “we,” “our,” or “us”) collects, uses, stores, and protects the personal data of our users. By using our services, you agree to the practices outlined in this policy. We are committed to ensuring the security and protection of your personal information and to providing a compliant and consistent approach to data protection in accordance with international standards.
We collect various types of information in our online software to provide and improve our services. The types of personal data we collect include:
We may also collect metadata such as login timestamps, activity logs, your purchased or free plan information, and system usage patterns to enhance system functionality and user experience.
Your data is stored both locally on your device and securely on our servers. To ensure the highest level of protection, we implement:
We respect your privacy. We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes. Your data is used solely for internal operations, development, and support. We may only disclose data when required by law or legal process.
You maintain full ownership and control over your data. Your rights include:
To exercise any of these rights, please contact our support team by call or message at WhatsApp +92-307-8516583. We respond to all legitimate requests within a reasonable timeframe.
Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If we become aware of any such data being collected, we will take immediate steps to delete it.
For security reasons, SkyGlow Technologies does not store or manage user passwords. Therefore, if the password is forgotten, it cannot be recovered by the Provider. The Client is solely responsible for remembering and securely storing their login credentials.
We may update this Privacy Policy to reflect changes to our practices or for legal and regulatory reasons. Updates will be published on our platform. Continued use of the software after updates constitutes acceptance of the revised policy.
These Terms and Conditions (“Terms”) govern your use of our school management software and mobile application and all other software and mobile applications. By accessing or using the software, you accept these Terms in full. If you do not agree with these Terms, you must discontinue use of the software immediately.
Our services are intended for educational professionals, institutions, school administrators, teachers, and authorized staff members. Individuals must have legal authority or institutional permission to register and use the platform.
All Apps/software and its content are protected by intellectual property laws. Users may not copy, modify, distribute, or reproduce any part of the App without prior written consent.
We are committed to providing you with reliable and consistent access to the App and strive to ensure its availability at all times. However, there may be occasions when access is temporarily interrupted due to necessary maintenance, system upgrades, or unforeseen technical issues. While we make every effort to minimize such disruptions, we cannot guarantee that the App will always be available, error-free, or uninterrupted. From time to time, we may also need to modify, suspend, or discontinue certain features or services to enhance user experience and performance. Please note that we are not responsible for any direct, indirect, incidental, consequential, or punitive damages that may result from the use or inability to use the App. We appreciate your understanding and continued support as we work to improve our services.
Some features of the App may require payment. By using these features, you agree to pay the associated fees. All payments are non-refundable.
We grant each registered user a limited, revocable, non-exclusive, and non-transferable license to use the software solely for lawful educational and administrative purposes. Unauthorized use is strictly prohibited, including but not limited to:
The software and all intellectual property rights belong to us. All rights not expressly granted are reserved.
Users are responsible for the accuracy and completeness of data entered into the App. You agree not to upload any content that is harmful, offensive, or violates any laws or regulations. When using the software, users are expected to act responsibly and with integrity. This includes providing accurate and truthful information during the registration process and throughout their use of the platform. It is important to maintain the confidentiality and security of login credentials to prevent unauthorized access. In the event of any suspected breach or unauthorized activity, users should promptly report it to the appropriate authorities or support team. Users must also ensure their actions comply with all applicable laws and regulations. The software should be used respectfully and ethically, without any malicious intent. This means refraining from uploading harmful files or engaging in activities that could compromise the functionality of the software or negatively impact other users.
We strive to provide consistent and uninterrupted access to our software. However, access may occasionally be suspended due to maintenance, upgrades, or technical issues. We are not liable for:
We recommend regular data backups to prevent loss.
All payments made for software access or upgrades are final and non-refundable, unless required by local consumer protection laws. It is the user’s responsibility to:
We reserve the right to modify our pricing structure and notify users via official channels.
We reserve the right to terminate or suspend access to the platform if a user:
Upon termination:
Users assume responsibility for ensuring proper use and taking necessary precautions.
We may revise these Terms periodically. It is the user’s responsibility to review them regularly. Continued use of the software after changes constitutes acceptance. We are not obligated to notify users individually.
For security reasons, SkyGlow Technologies does not store or manage user passwords. Therefore, if the password is forgotten, it cannot be recovered by the Provider. The Client is solely responsible for remembering and securely storing their login credentials.
These Terms shall be governed and interpreted according to the laws of the country in which the user resides or operates, including but not limited to:
Disputes will be subject to the jurisdiction of competent courts in the user’s country or region.
A standard 1 SMS length is 160 characters, more then 160 characters in a SMS will be counted as 2 or more SMS in your SIM's SMS package.
According to PTA (Pakistan Telecom Authority), Every SIM operator has anti-spam filters in order to control spam activity. SMS outgoing services will be blocked automatically if a SIM exceed a frequency of sending more than 150 SMSs/15 minutes, 250 SMSs/1 hour & 750 SMSs in 24 hours.
These Terms and Conditions (“Agreement”) govern the lifetime purchase and use of the Software and/or Mobile App (“Software”) provided by SkyGlow Technologies (“Provider”) to the purchasing party (“Client” and/or “Institute Owner”). By purchasing and using the Software, the Client agrees to all of the terms outlined below.
The purchased copy of the Software is strictly associated with the institution and user information provided. The Client is not permitted to sell, transfer, or share the Software with any other person, organization, or institution. Changing the registered institution or user information is not allowed. However, if you are creating a new branch of your institution—whether within the same city, outside the city, or even in another country—but the institution name remains the same, you do not need to purchase a new copy of the Software. Conversely, if the new branch operates under a different institution name than the one originally registered with SkyGlow Technologies, a new copy of the Software must be purchased.
SkyGlow Technologies does not keep any backup of the installation files provided to the Client. It is the Client’s sole responsibility to securely store and maintain their activated copy of the Software and its installation files. In the event that the installation file is lost or deleted, the Provider will not be able to supply a replacement.
The Client will receive one 15 days of free support starting from the date the payment is received. During this period, any bugs or errors identified in the Software will be resolved at no additional cost. After the initial support period ends, further support will be optional and subject to availability. If support is provided beyond the free period, it may incur a service fee of PKR 5,000, which is subject to change at the Provider’s discretion.
The copy of the Software provided to the Client is limited to the version delivered at the time of purchase. This Agreement does not include any rights to future updates, upgrades, or newer versions of the Software or mobile app. No new features or modules will be developed or added upon request. SkyGlow Technologies has no obligation to provide enhancements beyond the original version, and backup files from the current version may not be compatible with any future releases.
The Software may or may not function correctly on future versions of Windows and Android operating systems released after the time of purchase. The Provider does not guarantee compatibility or performance on these future platforms.
SkyGlow Technologies reserves the right to deactivate the Client’s copy of the Software and/or mobile app, without notice, if any of the terms stated in this Agreement are violated.
All payments made for the lifetime purchase of the Software are final and non-refundable. Once payment has been received and the Software has been delivered or activated, no refunds will be issued under any circumstances.
By making payment and using the Software, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions in full.
If you have any questions about these Terms or our Privacy Policy, please contact us at WhatsApp: +92-307-8516583